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CompliMED
For medical device field teams

Know where every unit is,always.

See what every rep is carrying, catch stock before it expires, find every recalled unit, and keep a record no one can quietly change.

Request a demoSee what it does
The CompliMED inventory view: 41 items across a region's reps, each row showing product, rep, trunk location, lot number, quantity and expiry date, with filters for available, expiring, expired and used stock.
  • Receive
  • Scan
  • Transfer
  • Fill requests
  • Block recalls
  • Return
  • Count
  • Report

Built for teams where complianceisn’t optional.

Five things a spreadsheet can’t do for you.

  • Oldest stock used first
  • Expiry warnings
  • Each role sees what it should
  • Every data export logged
  • Every specialty in one catalog
Outcomes

Fewer write-offs. Faster recalls.Always audit-ready.

The number that matters is yours: how much expiring stock you saved versus lost, from your own records, with the math shown.

  • Cut waste

    Stock close to expiry is hard to place. CompliMED flags it while you can still move it, then shows what you saved and lost.

  • Recalls in one pass

    Find every affected unit, in trunks or already used. Block it from use, alert the right reps, and get the report that proves it.

  • Prove compliance

    Every stock change goes into a record that can't be quietly edited or erased. Every export is logged too: who, what and how much.

Tracking

Every unit, every rep,in real time.

Your stock sits in trunks and hospital storerooms, and the spreadsheet is always a day behind. CompliMED shows what's where, right now.

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  • Who has what

    See the count, expiry date and location of every lot, tied to the rep carrying it. Managers see their reps. Admins see everyone.

  • Catch it before it expires

    You get a warning at 90 days and an urgent alert at 30, so you can place stock while a hospital will still take it.

  • Borrow from a teammate

    A rep who runs short can request stock from a teammate, and the oldest dates go first. Faster than waiting on a restock.

  • Works without signal

    Reps can log usage in a hospital basement with no signal. It saves on the phone, sends when signal returns, and is never counted twice.

The CompliMED inventory view: 41 items across a region's reps, each row showing product and SKU, the rep holding it, trunk or office location, lot number, quantity and expiry date, with filter counts for available, expiring, expired and used stock.
Complaints

Something goes wrong.Report it on the spot.

A rep is in a cath lab when a device fails mid-case. They scanned it in, so the product, lot and serial number are already on their phone.

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  • Report it from your phone

    Product, lot, serial number and expiry fill in on their own. The rep just says what happened. No signal? It sends when the phone reconnects.

  • Sent to the right inbox right away

    It goes straight to your complaints inbox, with the times it was received, filed and sent. Your team tracks the reporting deadline, not us.

  • The decision, and why it was made

    Your reviewer decides if it's reportable. CompliMED saves who decided, when and why. If the answer changes, the earlier reasoning is kept.

  • Reps see what happened next

    Reps who never hear back stop reporting. So each rep can follow their own reports, without seeing anyone else's.

A CompliMED complaint record: the device with its lot, SKU and UDI; when the complaint was received, filed and sent to the company; the reporter's account of what happened; and a reportability determination of not reportable, with the name of the person who made it, the time, and their written reasoning.

What it doesn't do: CompliMED doesn't file with the FDA. It records the complaint, sends it to your inbox and saves your reviewer's decision. Filing stays with you.

Recalls

From recall notice toevery unit.

Enter the recalled lots. CompliMED finds every unit, in trunks or used in a case, blocks it, and writes the report that proves it.

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  • Only the lots that matter

    It matches the exact lots on the notice, so you don't pull good stock. Broader matching is there if you need it, never by default.

  • Blocked the moment you issue it

    No waiting for every rep to read an email. Recalled stock can't be used, moved or requested, but can still go back to the vendor.

  • Including stock already used

    Most tools only check what's on hand. CompliMED also finds units already used in cases, with the facility, and alerts the rep who placed them.

  • A report you can stand behind

    It shows what was found, pulled and still open, and who was told. It also checks that the records behind it haven't changed.

The CompliMED recall view, listing active recall notices with the affected product, severity classification and the number of units affected across the field.

What it doesn't do: CompliMED doesn't pull in outside recall feeds, so you enter the notice. It shows which cases are affected, but patient follow-up stays with you.

Compliance

Every action,on the record.

Auditors ask whether your records could have been changed. With CompliMED, they can't be quietly rewritten, and you can prove it anytime.

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  • Can't be edited, and gaps show

    Records can't be edited or deleted, even by someone with direct database access. If anything ever goes missing, the check flags the gap.

  • No action skips the log

    Every stock change goes through the same path and is logged as it happens. Even bulk imports can't skip it.

  • Every export is logged

    Before any data leaves, CompliMED records who exported it, how much, and whether it included patient-related data.

  • The original scan is kept

    CompliMED saves exactly what the barcode said, not just how it was read, so old records can always be checked against the original scan.

The CompliMED activity feed: an audit trail of inventory events, each row naming the action, the lot, the rep and who recorded it, with a timestamp.
Why it exists

Built for the daysomeone asks.

A recall. An audit. An inspection. How those days go depends on what you recorded months earlier, when nothing was wrong.

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The CompliMED activity feed: an audit trail of inventory events, each row naming the action, the lot, the rep and who recorded it, with a timestamp — replenishment routed, quarantine released, stock received, transfer received.
Before and after

Same work.Less chasing.

Your team already does this work. CompliMED keeps it in one place you can find again.

How field inventory work is handled today, and with CompliMED.
The workTodayWith CompliMED
Knowing what's in the fieldA spreadsheet someone updates when they rememberLive, by lot, for every rep
Receiving new stockOften never written downOne scan fills in product, lot and expiry
Passing stock to a teammateA text message, and no recordLogged, with the oldest stock sent first
Knowing what's about to expireFound expired right when a case needs itWarning at 90 days, urgent alert at 30
Seeing what your stock is worthNo one can give you a numberWhat you saved versus lost, from your own records
Reporting a device problemA phone call, written up from memory days laterReported from the rep's phone, details already filled in
Answering a recall noticePhone calls, and hoping every rep repliesEvery affected unit found, and who has it
Getting started

Only people you approveget in.

Your administrator approves every account before any stock is recorded.

  1. We email your administrator

    You choose who runs your account. We send the first invite to them, not to a shared inbox.

  2. They set up your account

    Their invite sets up your company's account. No shared passwords, and every login belongs to a real person.

  3. They add the team

    Your administrator adds reps and managers, and each gets their own invite.

  4. Strangers can't sign up

    Anyone can see the sign-up page, but only people your administrator approved can finish it.

Early customers get hands-on setup help. We set up access first, because a recall record depends on knowing who held what. See how access works.

What you get

Everything hereworks today.

Built for how field teams actually work.

Security and records

  • Who can see what

    Three roles: rep, manager and admin. Managers see only their own reps. Two-step sign-in and lockout after failed attempts protect every account.

  • A record of who did what

    Stock changes and sign-in activity, like lockouts and password resets, go into the same record that can't be quietly changed. Exports are logged too.

Getting data in and out

  • Scan it in

    Scan the barcode with a phone or scanner, and the product, lot and expiry fill in. No more typing lot numbers off a label.

  • Import a spreadsheet

    Upload a spreadsheet of stock. Each row is checked, and any problem rows come back with a reason instead of the whole file failing.

  • And take it back out

    Export your data as a CSV file anytime. It's yours. Each export is logged, so even leaving with your data is on the record.

The CompliMED compliance view: expiration exposure showing value recovered against value expired with a recovery rate, alongside active recalls and outstanding stock requests.

Good to know

  • No patient data. CompliMED doesn’t collect patient names, birth dates or medical record numbers, so there’s no patient health information to hold.
  • You stay in charge of FDA reporting. We record the complaint and your reviewer’s decision. You decide and file.
  • Your records are never deleted. Audit and export records are kept permanently, by design.
The founders

We watched this go wrongfor thirteen years.

Between us, we’ve spent more than thirteen years in medical device field inventory: receiving it, moving it, counting it, and answering for it when someone asked where a lot went.

The same things went wrong everywhere. The spreadsheet was always a day behind. Stock changed hands with no record. Nobody knew what was in the field, what it was worth, or what was about to expire. And every recall meant phone calls and hoping everyone replied.

None of it was anybody’s fault. The work was real and the tools were a spreadsheet and a good memory.

So we built what we kept wishing for: every unit tied to the person carrying it, expiry caught before it becomes waste, and a record that can’t be quietly rewritten. Because the day an auditor asks is too late to start.

The founders of CompliMED — 13+ years of combined medical device experience.

Questions

The three thingseveryone asks.

Real questions from real calls, answered the way we answer them live.

We haven't had a problem yet, and we don't carry enough for this to matter.

That's true until it isn't. A record can only prove what it captured at the time. When a lot is recalled, you'll need to know who held it three months ago, and nothing you add later can answer that.

And a small inventory is the easiest to get fully recorded. Every unit you take on before you start is one someone has to piece together from memory later.

We're considering building our own.

Fair, and tracking stock isn't the hard part. The hard parts are the ones auditors test: a record that can't be quietly changed, data kept separate from other companies, recall matching, and logging that works with no signal.

Then someone has to maintain it, on a team whose real job is selling devices.

We're planning to put an internal process in place.

Good. You need a process either way. The question is where it lives. A document in a shared drive only works if people remember it, and it leaves when they do.

CompliMED gives your process a home, so following it is the easy path and skipping it leaves a gap you can see.

Talk to us

See it on yourown inventory.

Every setup starts with a conversation, not a credit card. Tell us what you carry and who carries it, and we'll show you what matters.

A person reads it
Your request goes straight to our team, not a bot.
We show the product, not slides
We walk through real screens, like receiving stock, a recall and the audit record, using your workflow.
No pressure
If it's not a fit, we'll tell you. We're a small team, and wasting your time costs us more than it costs you.

Prefer email? support@complimed.net

Not ready to talk? Grab the recall-readiness checklist. Three short reads, and no sales emails after.

We use this to reply, nothing else.

Know where every unit is.

Request a demo

See it on yourown inventory.

Tell us what you carry and who carries it.

We use this to reply, nothing else.